Deliverables list of the Project
Fortcoming conferences:
TOSCA was reported:
  • TOSCA SEMINAR – callcentres, June 20th, 2002, Institut de formation syndical international, Brussels, Belgium (zip file, word file)
  • TOSCA Seminar - Promoting Good Practice in Call Centre Employment, June 18th, 2002, The Mechanics Institute, Manchester, UK (zip file, word file)
  • EMERGENCE: Conference
  • National Seminar on promoting the TOSCA - Social Observation Table of Call Centres in Europe, May 17, 2002, Sofia, Bulgaria
  • The project TOSCA was reported in Newspaper PC Magazine, Bulgaria
  • Sofia University hosted a seminar on "Flexible Work in Firms - Possibilities and Gains" on January 30, 2002.

    • The seminar was a half-day event jointly organized by Sofia University and the Bulgarian Telework Association with two main goals:
    • to provide opportunity for clustering between different EU funded projects as FLEXWORK, IWOP,  PROTELEUSES, TOSCA; 
    • to provide room for discussion and update on developments in business applications and academic research. 
    The seminar was attended by more than 40 representatives of private sector, employment agencies, trade unionists, and researchers.
    TOSCA project was presented by Ass. Prof. Eugenia Kovatcheva. Ms. Kovatcheva outlined the major goals of the project, current developments and expected results. Mr. Bojidar Arsov from the Research Institute of the Confederation of Independent Syndicates in Bulgaria attended the workshop and had the opportunity for networking with the business community.